Insight
Capacity, capability and competency
During our engagements with Government clients over the years, we've noticed three words which are commonly misused. They sound and look similar; they both start with a 'c' and end with a 'y'. Their meanings are inter-related, so it is understandable why they often get mixed up. But there are important distinctions between these words, and getting this right will help you ensure your learning and development systems are set up for success.
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