How We Think
With views on what matters and knowledge to share - get to know us better
Big enough to deliver results, yet agile and innovative. A breadth of talent and knowledge mixed with methodologies specific to your situation. We provide real impact.
Insight
Building a human-centred trust framework for emerging technology adoption
Change as a result of digital transformation programs challenges the current trust of consumers and leads to uncertainty and disruption. Is there a way to build trust by maintaining consistency whilst embracing change?
Insight
Submarines - Constraints and Opportunities
The key to understanding complex capability problems lies in appreciating the interdependencies between the vast chain of inputs that are fundamental to the development, production, and introduction into service of modern advanced platforms.
Case Study
Hybrid Life Survival Guide
We're not our best self, when we're every self. Our Creative X people have created a hybrid life survival guide containing the tools and tricks you need to find balance amongst the chaos.Filter by
Topics
Insight
eBook: The force multiplier effect of converging exponential technologies
Rethinking work
We can identify exponential technology as technologies that double, or deliver an exponential increase, in performance or speed each year. In the past few years, we have seen many emerging technologies (some of which also fit into the category of exponential technology) make strides in the corporate world in an effort to improve business performance, customer service and more. But what happens when a group of these exponential technologies come together?
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Insight
Navigating new ground with AI: Supporting health in the military
Rethinking work
There is no shortage of opportunities for artificial intelligence (AI) and machine learning (ML). Still, we need to stop thinking of them only as tools for automation, operational uplifts and efficiency gain. There are opportunities that extend beyond the day-to-day, explore new ground, and open up areas that are not obvious, yet deliver significant value and benefit. These opportunities can be found in almost every industry, and by way of example, there have been exciting advances in AI and ML supporting mental health in the military.
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Insight
Choosing the right use case for Generative AI in government
Rethinking work
The strength of generative AI is in practical applications that significantly augment workflow processes. These use cases, often found in operations, service delivery and compliance, save time and drive cost savings by freeing staff for higher-value creative work and quickly inform the complex decisions organisations must make.
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Insight
Frivolous & Vexatious find a new friend (Unreasonable) through Australia's privacy reforms
Rethinking work
First published in the LexisNexis Privacy Law Bulletin issue 2024 20(10), the article was (less whimsically) entitled "Expansion of Data-Subject-Access-Request (DSAR) Rights Under the Privacy Reforms." The article examines how lawyers and privacy practitioners may be able to rely on a concept from Freedom-of-Information (FOI) law (unreasonableness) to guide them in advising on practical strategies to manage expanded DSAR rights under Australia's privacy reforms.
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Insight
The power of positive leadership in procurement
Rethinking work
Ah procurement! The term often strikes fear into the hearts of every (or at least most) public servant. Adding to these fears are perceptions of complex regulatory and policy frameworks as well as the certainty of an audit. As discussed in previous articles, procurement isn't done well, in general in the APS (or in State/Territory Governments for that matter). However, it doesn't have to be this way - and (most) public servants need not 'live in fear' of procurement. In fact, the opposite should be true - they should embrace procurement, banish the fears and develop a positive approach to procurement and contracting.
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Insight
"Performance Data" and the Legal Gymnastics
Beyond compliance
Data Governance in sport is a bit like the Wild West, where entrepreneurs sign 'prospects' up to contracts that are light on detail - and tend to be even lighter on legalities. And I'm a case in point. One sporting contract I signed gave me very little ability to negotiate or amend the terms, but it gave the other party virtually unlimited rights to record collect, transmit, measure, use, modify, and alter any information related to my training and race data. This included, but was not limited to heart rate, calorie intake, power output, velocity, cadence, and location data. In the sporting world, this is referred to as "performance data".
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Insight
Insight
The Inner Child in the Boardroom: Unmasking the Subconscious Drivers of Decision-Making
Healthy Performance Culture
Remember when as kids, we made choices based on what would make us look cool, avoid embarrassment, or simply because it felt good? Now, fast-forward to the adult world - the corporate decisions, strategic moves. Surprisingly (or not), the same underlying emotions and desires are at play.
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