How We Think

With views on what matters and knowledge to share - get to know us better
Big enough to deliver results, yet agile and innovative. A breadth of talent and knowledge mixed with methodologies specific to your situation. We provide real impact.
Insight

Building a human-centred trust framework for emerging technology adoption

Change as a result of digital transformation programs challenges the current trust of consumers and leads to uncertainty and disruption. Is there a way to build trust by maintaining consistency whilst embracing change? 
Insight

Submarines - Constraints and Opportunities

The key to understanding complex capability problems lies in appreciating the interdependencies between the vast chain of inputs that are fundamental to the development, production, and introduction into service of modern advanced platforms.
Case Study

Hybrid Life Survival Guide

We're not our best self, when we're every self. Our Creative X people have created a hybrid life survival guide containing the tools and tricks you need to find balance amongst the chaos.
Case Study

National Resilience and Preparedness Risk and Prioritisation Program

Synergy was engaged by the Department of Prime Minister and Cabinet (PMC) to deliver a National Civil Preparedness Risk Profile and Prioritisation Assessment Methodology Model to inform a risk-based approach to National Resilience decision making and reporting.
Our team developed a National Civil Preparedness Risk Profile which extensively explored research on 20 primary risks to the civil sector from a major or concurrent national crises and related disruptions.
Fuel security was a key risk identified, and research efforts were focused on highlighting vulnerabilities, in governance, policies, infrastructure and supply chains including contingency plans for emergency fuel distribution. Existing controls to manage fuel risks were derived from open-source research that included government policies and the role of the private sector to inform recommendations for further controls where gaps were identified (e.g. stockpiling and reserves, diversification of supply sources, rationing, and the coordination with states and territories. These controls were prioritization by the data model.
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Case Study

Defence Mobilisation Planning and Analysis

Synergy was engaged by Defence’s Vice Chief of the Defence Force Group to provide expert, independent advice for the development of the Defence Strategic Mobilisation Plan (DSMP). To support this, Synergy developed and delivered an ‘Analysis of the Mobilisation Environment’. This body of research sought to collate quantitative and qualitative evidence to explore the capability and capacity of key national Industries ( private and public), Infrastructure, Critical Material, Workforce, Industry, Science and Technology, Legal Frameworks, and Defence assets to the continuity of the Australian economy during times of strategic regional competition or crisis. These findings from the analysis and research into the broad scope of factors informed the development of the Defence strategic mobilisation plan. The plan was able to address identified vulnerabilities and gaps in national regulatory frameworks, public policies, governance arrangements, investments proirities and broad approaches to national resilience.
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Insight

Mobilisation in the 21st Century: More than Arithmetic

When then-Prime Minister John Curtin declared “total mobilisation” in 1942, he was starting from a position of relative strength. Rapid industrialisation at the beginning on the 20th century had enabled Australia to mobilise its national support base previously during the First World War. It also had the questionable advantage of being at war since 1939, with enemy troops literally at the front door. In 2023 the question of mobilisation is a fundamentally different equation. The Government can’t count on the same social, political, and economic levers that it once did: the tap marked ‘national support base’ won’t work if it doesn’t own the tap anymore, nor control what comes out.
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Insight

Australia’s Information Commissioner v Medibank: Cybersecurity Lessons-for-All

Data breaches – in this day and age, who hasn’t been on the wrong side of one? Their sheer frequency, from large-scale attacks like Optus and Medibank, to the now-regular drip of phone notifications for compromised passwords, has created a sense of grim normality. Arguably, data breaches are ‘the norm’ – if you consider that 9.7 million people (more than one in three Australians) had their personal data exposed in the Medibank breach. But those facts should not breed complacency, especially for organisations that handle personal information as part of their day-to-day operations. It is crucial for these organisations to understand and actively implement all ‘reasonable steps,’ including cybersecurity measures, to protect Australians’ personal data.
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