How We Think

With views on what matters and knowledge to share - get to know us better
Big enough to deliver results, yet agile and innovative. A breadth of talent and knowledge mixed with methodologies specific to your situation. We provide real impact.
Insight

Building a human-centred trust framework for emerging technology adoption

Change as a result of digital transformation programs challenges the current trust of consumers and leads to uncertainty and disruption. Is there a way to build trust by maintaining consistency whilst embracing change? 
Insight

Submarines - Constraints and Opportunities

The key to understanding complex capability problems lies in appreciating the interdependencies between the vast chain of inputs that are fundamental to the development, production, and introduction into service of modern advanced platforms.
Case Study

Hybrid Life Survival Guide

We're not our best self, when we're every self. Our Creative X people have created a hybrid life survival guide containing the tools and tricks you need to find balance amongst the chaos.
Insight

Dying on the Hill of (Privacy) Principles

It’s Thursday and you’re looking forward to an hour of kayaking on the weekend – and that’s after an estimated 17.6 hours of ferrying kids to part-time jobs, catchups and parties. Instead, you’re hit with ‘Propulsion Failure.’ This isn’t a euphemism, but rather a warning light telling you to glide your car to the curb. Cut to: Wednesday. You’ve forgone the kayaking, but the child ferrying continues apace. Many thanks to the parents-in-law for the loaner, but you’re still without a replacement car.
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Insight

Efficiency in Commonwealth Contracting? You bet! 

Not only is the Commonwealth Government a big spender, but it has an almost incalculable number of suppliers and stakeholders across a diverse range of activities – from purchasing submarines and warships for the ADF, art for the National Gallery and underwriting massive infrastructure projects. The list could go on and on – considering the Federal Government awards about 70,000 contracts annually, valued at between $50 billion to $70 billion.
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Insight

Seeing the Mountains for the Clouds

Back in the mists of time, 2007 to be precise, the Commonwealth Ombudsman issued an incredibly useful Fact Sheet – Ten Principles for Good Administration. The Ombudsman’s ‘Ten Commandments’ contain evergreen principles about good administration that are as useful today, if not more so. And that’s not because of the advent of AI and automated decision-making. These Ten Commandments not only underpin good decision-making, but they are also key ‘principles’ that govern any ‘rules’ that are set by humans – and especially if there is ever a ‘machine in the loop.’
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Insight

Legal bot building

AI bots are all the craze these days. So, jumping on the trend, I decided to create my own. I started with good intentions – to build a bot that would analyse event planning and provide a series of recommendations based on the Australian Government’s Good Practice Guidelines for Engaging with People with Disability (Good Practice Guidelines). The goal? To provide practical advice on engaging with people with a disability in an inclusive, respectful and appropriate way.
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