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Performance & Governance
Build a healthy enterprise performance and governance culture, deliver outcomes and improve transparency and trust.
Shape Your Agency's Future
Strong performance and governance practices drive value for organisations. It helps secure outcomes and improve transparency and trust. This is especially important for public sector agencies that are subject to intense public and political scrutiny, often have multiple stakeholders, and are under increasing pressure to meet growing citizen expectations.
Our experience has shown that robust enterprise performance practices are the cornerstone to delivering outcomes for the Commonwealth. A robust approach means you deliver better outcomes for government, clearly articulate the unique value of your agency and drive the right behaviours. We support agencies to design and implement enterprise performance and governance practices to build a healthy performance culture.
Join the webinar
Building a Healthy Performance Culture
How leaders can build a healthy performance culture to deliver greater agency impact. Four things you will discover by joining the webinar:
Performance Frameworks How to build a mature enterprise performance framework so that your agency is ready for ongoing ANAO performance statement audits
Transparent Culture How to foster an open and transparent culture so risks and resources are effectively allocated and managed
Corporate Plan How to ensure your agency’s corporate plan becomes the nexus of your performance culture
Reporting Impact How to use both data and evaluation activity to help monitor, review and report your agency’s impact to external stakeholders
Meet the team
Leaders in Enterprise Performance & Governance
How we think
Insight
Cyber Insurance: Shield or Shackles for ICT Providers?
Do we really need Cyber Insurance? Are there better ways to alleviate cyber risks in procurement? Is this yet another cost and compliance burden for providers?
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Insight
Cloudy with a chance of Contract Management
Managing a cloud-based services contract should be well, anything but cloudy…
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Case Study
Innovation and Design Capability Building
As a water utility, Wannon Water faces an array of challenges – from aging infrastructure, tightening regulation, climate uncertainty, and increasing pressure to provide cost-efficient services to customers in light of rising costs. Innovation has been recognised as an essential organisational and individual capability in tackling and adapting to future challenges.
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Case Study
Driving Sector-Wide Innovation to Create Sustainable Futures
The Water Services Association of Australia is an industry group consisting of water utilities in Australia and New Zealand. For some years, the association had been running a Technology Acceleration Program, but it was running out of steam, with fewer members signing up each year. It was a largely Technology driven program that wasn’t tailored to utilities’ needs and did not cater for the differences between utilities (eg large vs small, urban vs regional).
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Case Study
User Experience Capability Strategic Partner
A government department identified it needed to strength its human-centred design capability as an important contribution to informing the design and delivery of service reforms. ThinkPlaceX was engaged to work with the Department as a strategic service and HCD expert consortia partner. This role ensures the voice of the end user and diverse voices are brought into the design process, so any systems, services and policies are responsive, inclusive, and future-ready.
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Case Study
Lived Experience of Mental Health Services
In February 2019, on advice from the Victorian Government, the Governor of the State of Victoria formally established the Royal Commission into Victoria's Mental Health System. This signalled that the state's mental health system was failing to support those who needed it.
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