How We Think
With views on what matters and knowledge to share - get to know us better
Big enough to deliver results, yet agile and innovative. A breadth of talent and knowledge mixed with methodologies specific to your situation. We provide real impact.

Insight
Building a human-centred trust framework for emerging technology adoption
Change as a result of digital transformation programs challenges the current trust of consumers and leads to uncertainty and disruption. Is there a way to build trust by maintaining consistency whilst embracing change?
Insight
Submarines - Constraints and Opportunities
The key to understanding complex capability problems lies in appreciating the interdependencies between the vast chain of inputs that are fundamental to the development, production, and introduction into service of modern advanced platforms.
Case Study
Hybrid Life Survival Guide
We're not our best self, when we're every self. Our Creative X people have created a hybrid life survival guide containing the tools and tricks you need to find balance amongst the chaos.Filter by
Topics
Insight
Knowing when to run a PIA is a bit like being in love, or is it?
Rethinking work
For the record, PIAs are "Privacy Impact Assessments," and I'm not convinced that 'feeling it in your bones' is a great test for deciding whether to run one. Plus, the stakes will be a lot higher with the proposed changes to the Privacy Act.
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Insight
Why Investing in Stakeholder Relationships is Personal
Healthy Performance Culture
Investing in stakeholder relationships is personal to me. As a procurement professional, I am passionate about and invested in delivering outstanding outcomes for our Australian Government clients through practical and innovative procurement strategies.
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Insight
Time to Rethink Leadership: a Head, Hand and Heart Approach
Floriade
Leadership, what it is, how it is done, and its value are deeply embedded in our history and culture. Leadership is a social relationship grounded in historical knowledge. It is developed and refined through judgement and interpretation.
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Insight
Leaders need to get curious about trusting technology in the age of AI
Rethinking work
In the age of AI, trust in technology needs to be front of mind for leaders in business, government and community sectors. Modern society's adoption and reliance on technology in everyday life demonstrates widespread growth in digital trust. Every day, millions of motorists globally use Google Maps to get around in a safe and timely manner. Our homes and phones listen for us to say "Alex," "Hey Siri" or "Hey Google." Even our appliances tell us what they need to perform our tasks. We have been learning to trust technology more and more and it has happened gradually, without many of us noticing.
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Insight
The Arcane Dance Of Creativity & Neuroscience: A New Symphony For Behavioural Change
Rethinking work
Strap in as we tango with neuroscience and cha-cha with creativity to rewrite the playbook on impactful behavioural change. We explore how the interplay between brain and prediction theory and creative stimuli drives real, meaningful, behavioural change. Let's set the stage, shall we?
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Insight
How conducting a Training Needs Analysis can help support organisational change
Rethinking work
Did you know that a thorough training needs analysis can make or break a successful workforce transformation. Making too many assumptions about what people know, what they can do, or how they prefer to learn can mean disaster for your project. While we often over-use the phrase "one shoe size doesn't fit all", the message it conveys is important. Prioritising a training needs analysis as part of your change management planning will help ensure your people have the knowledge to actively engage with your workplace change.
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