How We Think

Synergy Group was engaged by the Department of Defence (DoD) through the Defence Security and Vetting Service (DS&VS) to comprehensively reform the security incident reporting process, including the incident reporting form itself, triage and processing of the form, incident response, and reporting and analytics on security incidents.

Synergy Group was engaged by the Department of Defence (DoD) through Defence Security and Vetting Service (DS&VS) to deliver an RPA solution to support the security incident reporting process.

Why does Australia’s Public Sector struggle to attract and retain top-quality talent?

Synergy Group Partners, Paulette Robinson and Matt Watkins, recently sat down to discuss the challenges of the financial sustainability in the ICT industry and how we can uplift the workforce to take on digital transformation and face these challenges. To rise to the challenge and address these concerns, read the full article here.

In 2020 we were hit by a global pandemic we did not see coming. Unprepared for what was to come, in 2021 we scrambled to keep essential services going. As 2022 started, ‘essential’ became redefined continually in an aim to provide economic confidence that we can secure, sustain, and grow services to our communities.

Royal Commissions were once regarded as the institution of last resort, appointed when all other processes and institutions had been exhausted or were deemed inappropriate. The recent increase in their numbers, particularly concerning some of the most vulnerable people in our society, indicates they may have become institutions of first response to policy, regulatory and governance failures.