How We Think

As many organisations and government departments now know, moving IT from a back-office function to a true business partner within an organisation reaps significant benefits. A strategic roadmap that integrates IT at every step ultimately improves business outcomes. 

Applying user research and usability testing, Synergy Group redesigned a major government HR self-service platform, resulting in a more intuitive and useful tool.

Synergy Group tailors each audit plan together with Services Australia’s internal audit team – to guide the methodology and capture desired audit outcomes.

Drawing on Synergy Group's breadth of experience, internal audits have occurred across the spectrum of a government agency’s scientific and corporate operations, processes and systems.

Synergy Group formed an understanding of how critical infrastructure sectors would respond to and recover from the pandemic

Why can’t we implement organisational and behavioural change, even small changes, like we update software? The default answer is ‘people’ resist change.